Booking

Here at The House we are making changes wherever necessary (closely following government advice and that of Public Health England) to ensure the highest levels of safety for guests and staff alike.

We have worked hard to introduce additional measures on top of our already high standards but have made the following necessary changes:

Opening Hours

The House will close at 11.00am each day through to 4.00pm to enable enhanced cleaning and sanitisation to be carried out.

Check-In.

Upon arrival after 4.00pm, we will complete registration, make your breakfast booking and then direct you to your room to avoid any congestion. We will follow the one-way system which will operate throughout the hotel.

Breakfast

All guests will be taken directly to their table in one of the allocated restaurants. Tables will be spaced accordingly. We would ask all residents to use toilets in their own hotel rooms where possible.

Moving Around

We would ask all guests and staff to respect the social distancing wherever possible. When moving around inside The House, we would kindly ask all guests to follow current national guidelines and wear a mask.

Hotel Lounges & Bar

At the present time, these will not be open. However, drinks may be served between 4.00pm and midnight either in accommodation rooms or at your restaurant table.

Hand sanitiser

Hand sanitiser gels will be located throughout the ground floor.

Housekeeping

The House has always provided itself on the highest standards of cleaning which has been ratified by the continuous inspections we receive throughout the year. However, extensive cleaning will be carried out offering the best possible protection against potential COVID-19. Housekeeping will carry out all work whilst the hotel is closed between 11.00am and 3.00pm each day.

During opening hours, a regular sanitisation of high traffic areas e.g. door handles, handrails etc. will be carried out.
Please note: for stays of more than one night, housekeeping will not service bedrooms unless specifically requested. Hospitality & toiletry supplies will of course be replenished and placed outside your rooms.

Check-Out

Your bill will be prepared the night before check-out and payment taken. A copy of your bill, together with payment receipt will then be placed under your door. Should there be any discrepancies, then these will be refunded before checking out. Please return your key to reception when checking-out so that these may be sanitised for the next guest.

Room #1

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